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- Verified Buyer
Arrived broken, first thing I had to do was dismantle the machine and fix the very flimsy, cheap input for the AC adapter, which said adapter is the size of a brick btw, like something you'd find attached to an Atari 5600 from the 80s. After an hour of fiddling around, drilling some holes and replacing the very small and cheap screws that were not really holding the meager electrical connections on and fixing an obvious weak point in the machine I was finally able to get the machine to actually work.After that, it took another hour of fiddling with the clunky, non-intuitive folding bed which is marked out like something from an early 60's sci-fi movie, nothing is clear or obvious and the instructions provide absolutely NO useful troubleshooting information at all. Basically you're going to go through at least a half-a-ream of paper fiddling around with this thing before you figure out how to get it to actually do a letter fold correctly. The instructions state it's set up for letter folds out of the box, that's a cute little white lie: It's set up to *approximate* a letter fold out of the box, though given how this machine is put together it doesn't surprise me at all that crooked, off-center and totally wonky letter folds are what this company considers "acceptable". But don't for a SECOND think that you can set this machine up, plonk some letters in it and walk away. Turning it on is akin to starting up a thresher on a farm... sure, it works, but you always feel like something is about to go really wrong. It makes the most god-awful squealing when the paper runs out (perhaps this is a "feature" to let you know it's done folding) and you need to stand right by it at all times as the incredibly loose manufacturing tolerances for this POS mean that you will need to regularly adjust the folding bed just to keep your letter folds looking even vaguely nice.As for having this living antique somewhere in your office that you actually have to see it... you won't want to. This machine would be perfectly at home in the background of the 9 to 5 movie with Dolly Parton, it looks exactly like what it is: a junky, old fashioned machine that's made cheaply, breaks easily and hasn't been updated since it was originally released probably in the 50's, which I'm sure it hasn't. It weighs a TON, as it's made almost entirely out of sheet metal. That would be a good thing... if this were actually the farm tool it sounds like when it's running. As it is, it's a PITA to move around, makes a ton of noise, and shakes and shudders as if the next fold will be its last.Poorly assembled, super loud, super old fashioned looking and did I mention? BROKEN on arrival. If there were ANY other folding machine in this category by another company I'd return this cheap POS immediately and get the other one. Never again, martin yale, never again, you're an embarrassment to american manufacturing.After I figured out how to get the trays to work (no one in the office could figure out the directions)- it worked great! Huge time saver!First, this is not an expensive machine that you can load with a ream of paper, walk away, and return to find 500 neatly folded letters. This is a budget machine that works pretty well and requires a little baby-sitting.In the first 24 hours of ownership, I have run about 3,000 pages through the machine using the standard letter fold.Here are my observations and tips so far:1. It says you can load up to 50 sheets in the input tray. Sure, yes, you can. But I found the machine to be more reliable if I limited the number to 25 or 30 at a time.2. Sometimes, the machine will have trouble grabbing the next sheet in the input tray. When this happens, a gentle nudge or adjustment of the paper is needed to help the feed roller grab the paper. GENTLE is the key word. If you push the paper even the slightest bit too hard, the result is a multiple feed. This results, at best, with two or three sheets folded together. At worst, you get a few mangled sheets.3. Using the catch basket device isn't an exact science. First you have to assemble it. When using the letter fold setting, I found that it's best to ensure the gray plastic brace at the bottom of the catch basket sits farther from the machine, rather than closer. This helps ensure the folded letters don't next within each other in the catch basket. You'll also want to play with the alignment of the basket. Its distance from the machine also affects how the folded letters lay in the basket.This is my first experience with a letter folder. I bought an inexpensive one just to see how much time/money it would save us. So far, I'm impressed. If I had to buy a new one every year, I'd still come out way ahead when considering what it would cost in personnel hours to fold thousands of sheets.If/when this one dies, I might consider a more industrial model that requires less baby-sitting.I make trifold brochures. This machine makes the center section about 3/16" wider that the side sections. This is fine for letters, and if that's want I used the machine for it might be a keeper. But, I need a different end result. Also, after about 4 hours of adjusting I was still having some inconsistent results: curled leading edge on second fold and a slight angular fold that makes a corner hang out. So, it looks like I need to spent triple the money to get something that meets my needs. I'm sorry this can't quite do what I want. It's almost really good. It may be the perfect machine for a lot of situations.